Terms & Conditions

By placing an order, you confirm that you have read and accepted the Terms & Conditions. Khaos Publishing operates from Helsinki, Finland and we conform to Finnish customer law.

SHIPPING

We have a fixed shipment rate for all orders, regardless of quantity.

Orders within Finland: 4,90 € per order

Orders within Europe: 6,90 € per order

Orders for the rest of the world: 9,90 € per order

Khaos Publishing online store ships orders via Finnish Mail using postal letters, Maxi Letters and packages depending on the size of the order. We can provide a tracking code only with larger packages.

Please keep in mind that if your country is not part of EU, your order may be subject to import duties, custom tariffs or VAT charges. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be.  You will be responsible for payment of these. We suggest that you contact your local customs office for additional information.

We ship to following countries:  All EU countries, Argentina, Australia, Canada, Chile, Colombia, Bosnia and Herzegovina, Brazil, Hong Kong, Iceland, Japan, Liechtenstein, Mexico, Monaco, New Zealand, Norway, Russia, San Marino, Singapore, South Africa, South Korea, Switzerland, Thailand, Turkey, Ukraine, United States, Uruguay, Vietnam

PAYMENT OPTIONS

We accept following methods of payment: PayPal, Credit Card Payments and Payment by Finnish banks.

RETURN POLICY

We accept returns of all items in their original condition. We hope you understand that we can’t accept returns on damaged items. Please inform us about the possible return within 14 days from the date you receive your purchase.

In case of a return, please fill in the return form you can download here and e-mail it to us info@khaospublishing.com. If you fail to inform us about your return, we’re not obligated to refund your purchase. Within 14 days after we have received and inspected the returned item, we will make a full price refund.

Please keep in mind that you will be responsible for the shipping cost of returned items.

PRIVACY POLICY

Khaospublishing.com handles all customer information as strictly confidential. Khaospublishing.com undertakes not to disclose customer information to third parties.

COMPANY INFORMATION

Khaos Publishing Ltd, Eerikinkatu 15-17, 00100 Helsinki, Finland

khaos@khaospublishing.com